Run a clearer, more accountable NMH support service.

ONYSS connects referrals, funding entitlement, support-worker allocation, appointments, session records, learner approvals, quality oversight and finance in one operational workspace.

Move referrals into delivery without losing the detail

Create a live learner record from referral information, confirm consent and approved support, allocate an appropriately qualified worker and maintain a clear view of whether the learner has engaged and support has started.

Give every user a clear workspace

  • Learners can view appointments, communicate and approve session records.
  • Support workers can manage appointments, record sessions, work towards ILP goals and submit timesheets.
  • Operations teams can manage referrals, allocation, qualifications, capacity, approvals, attendance and exceptions.
  • Managers and finance teams can review delivery, hours, rates, costs, invoicing and payroll handoff.

Keep delivery evidence connected

Appointments, session records, attendance, Did Not Attend (DNA) records, learner approvals, goals, reviews and concerns remain part of the same authorised record. Managers can see what has been delivered, what remains outstanding and where action is required.

Connect delivery to finance

Approved timesheets and agreed rates support accurate invoicing and payroll workflows. Finance staff can trace billing lines back to the underlying authorised delivery record rather than reconciling multiple versions of the same information.

Manage quality as the service grows

Maintain visibility of support-worker qualifications, active allocations, caseloads, engagement, record completion and service activity. ONYSS gives providers the operational control needed to grow without recreating the service in spreadsheets.

The detail an NMH operation has to keep straight

  • Different support roles and the funding entitlement attached to each one
  • Support-worker qualifications against active allocations
  • Caseload capacity before the next allocation
  • Outstanding learner approvals
  • Did Not Attend (DNA) rules your service already uses
  • Invoice periods and the way each university prefers to be invoiced