A platform backed by specialist support expertise.
Organisations can licence ONYSS as their support-management platform. Where a provider also needs delivery capacity or help establishing an inclusive support pathway, Optimum can discuss additional managed services alongside the technology.
Initial screening
A structured online screening process helps identify learners who may experience barriers associated with learning difficulty, disability or neurodivergence. Screening supports early identification and informed next steps; it is not a diagnostic assessment.

Short, accessible questions, one topic at a time. Screening informs next steps; it does not determine funding eligibility.
Learning Needs Assessment
A detailed, learner-centred assessment explores strengths, barriers and the direct impact on the apprenticeship or programme. It identifies appropriate reasonable adjustments and specialist support and provides the basis for an agreed Individual Learning Plan.
Specialist one-to-one support
Qualified practitioners can provide Specialist Study Skills and/or Mentoring aligned to the learner’s needs and ILP goals. Delivery, attendance, session activity, actions, progress and learner approval are recorded through ONYSS.
Support-worker recruitment and onboarding
ONYSS can support the recruitment, onboarding and operational management of specialist support workers, including role information, qualifications, availability, allocation and required service records.
Implementation and pathway design
We work with your team to map referral routes, responsibilities, permissions, evidence requirements, review points, reports, finance processes and escalation routes before configuring ONYSS around the agreed model.
Managed services are scoped and commissioned separately, allowing organisations to combine the ONYSS platform with the assessment, delivery, training or implementation support they need.